FAQ
FAQ
Pop Cart is a family-run, Fort Collins balloon delivery business built from years of creating thoughtful, beautiful balloon arrangements for our own family. What started as a way to celebrate birthdays at home has grown into a fun yet thoughtful business. As a locally owned business, we're proud to serve our community with these meaningful arrangements.
Pop Cart bouquets are hand-designed, air-filled balloon arrangements styled on a tabletop stand. Each bouquet is carefully curated with premium balloons, complimentary color palettes, and thoughtful details — made to feel like a gift, not party décor. Each bouquet includes a dozen balloons.
They are perfect for birthdays, celebrations, and surprise deliveries.
No — our bouquets are air-filled and displayed on a tabletop stand. This allows for a cleaner, longer-lasting design and ensures the bouquet looks great upon delivery and for days after.
Bouquets are approximately 45–59 inches tall and include:
One large statement balloon (often foil or specialty print) at the top
Multiple 12” complimentary latex balloons
Smaller accent balloons to create fullness and balance
They’re eye-catching without being overwhelming.
With proper care, most bouquets last 5–10 days. Air-filled balloons are more stable than helium and don’t immediately deflate.
For best results:
Keep indoors
Avoid heat, cold drafts, or direct sunlight
Each Pop Cart bouquet is one-of-a-kind. Photos represent style, size, and quality — slight variations are part of the handmade, designer experience.
Absolutely. Complimentary message cards are included — just enter your note at checkout.
We use quality latex and specialty foil balloons, including confetti, metallics, and festive prints. Each bouquet is styled intentionally — no random color mixes.
While we do not currently offer this feature on our website, we are a growing business and would like to better serve our customers in Northern Colorado. If you have a custom request, we are happy to assess whether is can be done or not.
For any custom inquiries, please reach out to admin@shoppopcart.com
We offer local delivery only within our designated service area.
Please see our Delivery Areas page for a detailed map.
No - not for our first attempt. Delivery is built into our bouquet price already.
If the recipient is not home and you request us to make a 2nd attempt for delivery, the 2nd delivery will come with a $20.00 charge.
Deliveries are scheduled within a delivery window, not a specific time. If you need a special timing request, please contact us before ordering and we’ll do our best to accommodate.
For same-day delivery, we must have your order placed by 12pm MT.
We do NOT deliver to hospitals or schools due to safety reasons.
We CAN deliver to businesses and homes.
You will be first notified. If safe to do so, we will leave the bouquet at the delivery location.
Once delivered, responsibility transfers to the recipient.
Our first delivery attempt is free. Is another attempt is requested, a $20.00 charge will apply.
Because bouquets are made to order, we cannot offer refunds once an order is prepared or delivered. If there is an issue with your order, please contact us within 24 hours and we’ll see how we can make it right.
Please note that once a bouquet is delivered, the responsibility for the bouquet transfers to the recipient. Pop Cart is not responsible for damage, loss, or exposure due to weather, pets, or handling after delivery.
If you didn't see your questions here, reach out to us anytime at admin@shoppopcart.com
Or go to our Contact Us page and submit an inquiry there.